Lessons - Why Your Biggest Failure Might Be the Best Thing That Happens to You | Darren Lee - Founder of Voics
➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory
In this "Lessons" episode, Darren Lee, founder of Voics, shares how years of failed ventures, financial setbacks, and early mistakes ultimately became the foundation for his entrepreneurial success. Drawing from his experiences building businesses in events, e-commerce, and technology, Darren explains why cash flow, authority, and influence are critical to building a sustainable business, how repeated experimentation can reveal what truly works, and why patience and learning can be more valuable than rushing to build. He also explores how the lessons from his past failures eventually gave him the experience, credibility, and insight to build Voics into a business where success now comes more naturally.
➡️ Show Links
https://successstorypodcast.com
YouTube: https://youtu.be/U5E6o5bxmHQ
Apple: https://podcasts.apple.com/us/podcast/darren-lee-ceo-and-founder-of-voics-building/id1484783544
Spotify: https://open.spotify.com/episode/5VO36YXtQ9h39bLLnOzQ0z
➡️ Watch the Podcast on YouTube
WEBVTT
1
00:00:00.151 --> 00:00:05.537
In this lessons episode, discover how early failures can become the foundation for entrepreneurial success.
2
00:00:05.837 --> 00:00:09.942
Understand why cash flow, authority, and influence can make or break a business.
3
00:00:10.022 --> 00:00:17.370
Explore how repeated experiments reveal what works and uncover how patience and experience can turn past mistakes into an unfair advantage.
4
00:00:24.859 --> 00:00:29.220
So building an agency is not easy, but I've had conversations about it before.
5
00:00:29.240 --> 00:00:32.381
I mean, I've spoken to Eric about it a lot because he does it at scale.
6
00:00:32.621 --> 00:00:32.981
Yes.
7
00:00:33.041 --> 00:00:37.903
But if you ever talk to Eric, like his first versions of I think it's single grain.
8
00:00:37.923 --> 00:00:38.303
Single grain.
9
00:00:38.323 --> 00:00:39.983
They were just shit like they were horrible.
10
00:00:40.023 --> 00:00:41.443
And he thought he knew what he was doing.
11
00:00:41.744 --> 00:00:42.264
He did not.
12
00:00:42.584 --> 00:00:43.404
And it was very tough.
13
00:00:44.725 --> 00:00:47.688
I mean, Eric's another really smart guy to listen to and learn from.
14
00:00:48.068 --> 00:00:52.592
But like just to show the evolution of a person, because I actually want to learn about the mistakes you've made.
15
00:00:52.992 --> 00:00:58.777
I want to learn about how you grow as a human, as an individual, but to show you like how
16
00:01:00.531 --> 00:01:02.072
how far somebody can come.
17
00:01:02.112 --> 00:01:11.236
And this is more just a comment on people that have been in homeostasis in maybe a nine to five for the past 10 years, and they're scared of entrepreneurship.
18
00:01:11.257 --> 00:01:14.418
So Eric started off, I think he acquired it.
19
00:01:14.938 --> 00:01:15.839
Single Green, yeah.
20
00:01:16.339 --> 00:01:21.762
And then it flopped basically, because he thought he was like God's gift to marketing, and it was not happening.
21
00:01:22.262 --> 00:01:23.123
He eventually figured it out.
22
00:01:23.843 --> 00:01:28.946
Now Eric is so good at what he does that he arbitrages marketing agencies
23
00:01:30.088 --> 00:01:36.274
buying them in Europe at a certain multiple and then selling them in the US for a better multiple.
24
00:01:36.894 --> 00:01:41.098
So he literally arbitrages private equity through marketing agencies.
25
00:01:41.519 --> 00:01:44.061
That's how good he's gotten at the marketing agency game.
26
00:01:44.361 --> 00:01:47.264
In like the past, it has to be under 15 years.
27
00:01:47.504 --> 00:01:48.085
16 years.
28
00:01:48.305 --> 00:01:49.506
So, or 16 years.
29
00:01:49.986 --> 00:01:51.247
Been a while since I had that interview with him.
30
00:01:52.545 --> 00:01:59.110
But yeah, it's just wild how you can evolve to think that at the beginning he couldn't even manage one.
31
00:01:59.270 --> 00:01:59.430
Yeah.
32
00:01:59.690 --> 00:02:01.372
And now he makes money off buying and selling.
33
00:02:01.392 --> 00:02:04.634
I actually asked him about that too, about the buying and selling process.
34
00:02:05.495 --> 00:02:06.916
Because it's such a difficult game, right?
35
00:02:07.336 --> 00:02:08.697
He knows all too well about it.
36
00:02:08.737 --> 00:02:09.497
It's very difficult.
37
00:02:10.538 --> 00:02:18.364
Just to give you a bit of insight, like so, like people kind of look at Vox as a whole and think like, okay, just like got lucky, you know, because...
38
00:02:19.236 --> 00:02:22.378
There's probably a lot of other... Why do people say that though?
39
00:02:22.438 --> 00:02:23.919
Because I don't think that.
40
00:02:24.160 --> 00:02:28.423
So a lot of the guys that run these production houses are a lot older.
41
00:02:29.043 --> 00:02:29.864
They've been in film.
42
00:02:30.324 --> 00:02:32.045
They've been in the video game.
43
00:02:32.065 --> 00:02:33.867
They've been in the audio game specifically.
44
00:02:33.887 --> 00:02:34.987
They're audio engineers.
45
00:02:35.007 --> 00:02:36.508
They've run big companies in the US.
46
00:02:36.528 --> 00:02:36.989
They've worked...
47
00:02:37.369 --> 00:02:40.230
In Hollywood, they worked in New York on video production and so on.
48
00:02:40.750 --> 00:02:41.930
I didn't do any of that, right?
49
00:02:42.290 --> 00:02:46.451
So a lot of these guys have like... Is that where that tweet came from where you said you're like the biggest fraud?
50
00:02:46.491 --> 00:02:47.371
Yeah, effectively, right?
51
00:02:47.391 --> 00:02:56.093
Because a lot of the bigger agencies, it goes with 40, 50 employees, who, by the way, I guarantee you are probably doing more revenue than them because a lot of them are dwindling down, right?
52
00:02:56.113 --> 00:02:57.733
Because these agencies are not nimble.
53
00:02:58.094 --> 00:02:59.674
They can't move pretty well.
54
00:03:00.614 --> 00:03:07.717
A lot of these guys have a lot of background, pedigree, and they've worked on shoots, motion shoots, and so on and so forth.
55
00:03:07.737 --> 00:03:11.659
Whereas I just realized that that was super unscalable to do in-person stuff.
56
00:03:12.060 --> 00:03:15.461
The focus on post-production was a lot faster and easier, right?
57
00:03:15.981 --> 00:03:18.863
So that's what people kind of look at that concept.
58
00:03:19.243 --> 00:03:23.305
However, I've been in the game for a lot longer than just a couple of years, right?
59
00:03:23.385 --> 00:03:27.407
So I started out when I was like 16, 17, dude, and I was running parodies.
60
00:03:27.947 --> 00:03:28.288
Back then.
61
00:03:28.468 --> 00:03:29.028
So I was running...
62
00:03:29.249 --> 00:03:33.294
This was the old days of attention, marketing, and getting in the door.
63
00:03:33.694 --> 00:03:34.195
So...
64
00:03:34.275 --> 00:03:35.056
Same as Chris Williams.
65
00:03:35.476 --> 00:03:36.477
Young Irish people, right?
66
00:03:36.497 --> 00:03:37.999
Whatever they do, they party all the time.
67
00:03:38.500 --> 00:03:39.561
I was running mystery tours.
68
00:03:39.581 --> 00:03:40.302
Have you ever heard of this?
69
00:03:40.803 --> 00:03:41.503
No.
70
00:03:41.523 --> 00:03:42.665
All I mean is like a ghost tour?
71
00:03:42.685 --> 00:03:42.745
No.
72
00:03:43.085 --> 00:03:43.385
Oh, no.
73
00:03:43.545 --> 00:03:44.185
I love this.
74
00:03:44.665 --> 00:03:55.468
So basically, it's where you book a double-decker bus and you sell tickets for the bus and then you drive people around until you end up in like a bar or a nightclub and basically everyone just gets pissed on the bus effectively, right?
75
00:03:55.488 --> 00:03:56.648
So you sell tickets for the bus.
76
00:03:57.128 --> 00:04:00.629
I was like 17 years old doing that and I was running this all around Ireland.
77
00:04:00.649 --> 00:04:02.150
So I was once a drinking age in Ireland.
78
00:04:02.250 --> 00:04:02.350
18.
79
00:04:02.390 --> 00:04:02.530
18.
80
00:04:03.250 --> 00:04:31.692
all right for that for that for that for that for that for that for that for that for that for that for that for that so I did that initially and I was like right what's the concept people need something they want something it's how desirable it's like fun it's entertainment we'd run things on like Facebook and software just like post on Facebook that work then I started running bigger events so I started running proper club events at that point then that was really good but it was like it wasn't a reliable way to build a business and to maintain a business and it was kind of shady and you're like oh do I really want to be doing this but I was doing that like 18, 19
81
00:04:32.793 --> 00:04:36.356
And then I was really into the scene of music.
82
00:04:36.396 --> 00:04:39.698
I started really into like house and techno music always for the past 10 years.
83
00:04:40.259 --> 00:04:47.464
However, what I noticed was when I was living in London, fashion in London around clubbing is huge, huge, huge, huge.
84
00:04:47.544 --> 00:04:49.846
So I was really at the early stages.
85
00:04:49.866 --> 00:04:57.131
This is 2016, 2017 of 90s clothing being brought, being like resurgence.
86
00:04:57.792 --> 00:04:59.153
So I saw Urban Outfitters.
87
00:04:59.213 --> 00:05:01.695
I saw a few other vintage brands.
88
00:05:02.055 --> 00:05:09.221
And I thought, huh, I used to go to all these raves and people used to spend so much money on their clothes, like $200 or $300 on their outfits.
89
00:05:09.681 --> 00:05:12.924
Why not just be the person that sells rave clothes to rave kits?
90
00:05:13.485 --> 00:05:21.271
So I would buy all these boxes from the south of Italy, like the highest quality vintage clothing you can imagine.
91
00:05:21.691 --> 00:05:25.675
Like all the Stone Island, Nike, Adidas from the 80s, 70s.
92
00:05:26.075 --> 00:05:27.757
And I'd house them all in my...
93
00:05:28.397 --> 00:05:28.757
bedroom.
94
00:05:29.098 --> 00:05:30.899
So I had these huge boxes in my bedroom.
95
00:05:31.340 --> 00:05:35.443
I'd sell everything to Shopify direct to consumer from the website.
96
00:05:35.463 --> 00:05:36.284
That's awesome.
97
00:05:36.464 --> 00:05:39.206
And it was flying out the door.
98
00:05:39.226 --> 00:05:42.830
I was going to say that seems like a really... Outside being like a...
99
00:05:43.570 --> 00:05:46.151
like a business that could have cash flow issues.
100
00:05:46.551 --> 00:05:46.671
Oh.
101
00:05:47.131 --> 00:05:49.351
Because that seems like a super expensive business to start.
102
00:05:49.411 --> 00:05:50.792
Wait for this.
103
00:05:50.872 --> 00:05:51.112
Wait.
104
00:05:51.132 --> 00:05:52.352
So I'd buy the boxes.
105
00:05:52.392 --> 00:05:53.372
You'll find it's interesting.
106
00:05:53.492 --> 00:05:55.913
So the way vintage clothing works is that you get different grades.
107
00:05:56.393 --> 00:05:58.273
A, B, C, depending on quality.
108
00:05:58.794 --> 00:06:00.654
So you get a box not knowing what's in it.
109
00:06:00.674 --> 00:06:02.334
It's like a lucky dip box, right?
110
00:06:02.715 --> 00:06:07.556
And then you get the stuff on a Friday and you just sell it for the next rave, for the next party and so on.
111
00:06:07.976 --> 00:06:09.796
So I had a lot of like stock, okay?
112
00:06:10.036 --> 00:06:11.817
And this would cost me a couple of thousand dollars a box.
113
00:06:11.837 --> 00:06:12.777
And I was buying them every week.
114
00:06:13.417 --> 00:06:18.779
At that point, we were making a lot of revenue, but we're spending it all on stock management, right?
115
00:06:18.799 --> 00:06:21.801
And getting the stock in, running ads and so on and so forth.
116
00:06:21.861 --> 00:06:24.082
Bear in mind, I was modeling all the clothes myself.
117
00:06:24.142 --> 00:06:24.722
Oh my God.
118
00:06:24.862 --> 00:06:27.523
Everything myself was modeled from my balcony, dude.
119
00:06:27.603 --> 00:06:27.964
Oh my God.
120
00:06:27.984 --> 00:06:28.644
From my balcony.
121
00:06:29.144 --> 00:06:30.485
So this was running quite well.
122
00:06:30.545 --> 00:06:32.566
I was working in investment banking at the time.
123
00:06:33.426 --> 00:06:38.834
And during this, I was making more money in a week than I'd make in a month working as an intern, as an investment bank.
124
00:06:39.195 --> 00:06:42.860
So I was obviously detaching from reality with what was possible and so on.
125
00:06:43.301 --> 00:06:44.582
Until... Revenue or profit?
126
00:06:45.209 --> 00:06:45.489
Revenue.
127
00:06:45.709 --> 00:06:46.109
Revenue.
128
00:06:46.169 --> 00:06:46.910
Yeah, wait for this.
129
00:06:47.230 --> 00:06:49.631
Until we hit, of course, cash flow problems.
130
00:06:50.111 --> 00:06:55.174
Basically just couldn't acquire customers as fast as how much we were spending, how much money we were having.
131
00:06:55.534 --> 00:06:59.576
So that was my first real internal explosion of running a business.
132
00:06:59.956 --> 00:07:03.878
And that was all done in person, in stock and everything.
133
00:07:03.918 --> 00:07:11.362
Because I realized that when you're shipping a four pound or five pound Stone Island jacket, winter jacket, it's going to cost a lot of money, right?
134
00:07:11.402 --> 00:07:11.622
Yeah.
135
00:07:12.602 --> 00:07:19.224
Massive failure, but a huge idea in terms of, again, attention, what do people want, solving painful problems.
136
00:07:19.564 --> 00:07:21.224
And what I was effectively selling was status.
137
00:07:21.804 --> 00:07:23.465
Everything that I've been doing has been selling status.
138
00:07:23.525 --> 00:07:24.565
It's been, it's a parody.
139
00:07:24.585 --> 00:07:25.905
It's another thread that I put down.
140
00:07:26.265 --> 00:07:27.646
Everything has to do with status, right?
141
00:07:27.666 --> 00:07:32.227
So whether it's a parody, whether it's a rave, whether it's clothes, everything went back to status.
142
00:07:32.887 --> 00:07:37.248
So I've been doing this for quite some time at this point and realized that I had no authority.
143
00:07:37.268 --> 00:07:37.868
I had no influence.
144
00:07:37.888 --> 00:07:41.889
I was paying for attention, paying for businesses, but I still didn't learn my lesson.
145
00:07:42.169 --> 00:07:47.311
So then when I moved to, when I was in Accenture, I was trying to like get my money back together, trying to sort out different things.
146
00:07:47.331 --> 00:07:55.033
I was living in Dublin and I just came back from traveling and I'd spent so long, again, in Asia that I realized that.
147
00:07:55.773 --> 00:07:57.254
If you lose your passport, you're screwed.
148
00:07:57.634 --> 00:07:57.894
Okay?
149
00:07:58.415 --> 00:08:02.377
So I was trying to build a digital passport app, super VC-backed.
150
00:08:02.517 --> 00:08:06.960
I was standing inside Dublin Airport interviewing people going through the terminals.
151
00:08:07.060 --> 00:08:09.942
I looked like an airport risk affected you.
152
00:08:09.962 --> 00:08:10.902
You raised for this?
153
00:08:10.942 --> 00:08:11.563
This was the plan.
154
00:08:11.703 --> 00:08:16.526
So I'd walked around asking people whether you use a passport app, and it was really well validated.
155
00:08:16.546 --> 00:08:17.607
People really wanted to use it.
156
00:08:17.807 --> 00:08:20.088
Huge legal issues, huge regulation issues.
157
00:08:20.108 --> 00:08:23.090
I was going to say, that seems like a lot of burden to overcome, but...
158
00:08:23.290 --> 00:08:27.413
Did all the wireframing, did all the prototyping myself, bear in mind, in my kitchen.
159
00:08:27.433 --> 00:08:29.255
I did everything myself, everything myself.
160
00:08:29.735 --> 00:08:31.937
Went to get funding because I was nobody.
161
00:08:32.037 --> 00:08:33.418
I didn't have authority and influence.
162
00:08:34.059 --> 00:08:35.019
I couldn't get funding.
163
00:08:35.139 --> 00:08:39.923
So this is when I realized, okay, I'd done all this stuff for many years.
164
00:08:40.484 --> 00:08:43.466
Made money, lost money, made no money, lost more money and so on and so forth.
165
00:08:43.826 --> 00:08:45.488
And that was a time that I shouldn't be...
166
00:08:46.108 --> 00:08:49.550
trying to build, I should be trying to listen and learn.
167
00:08:49.850 --> 00:08:55.993
And that's when I fell into the podcast space, which was much more like patience game, playing the long game, getting the insights.
168
00:08:56.833 --> 00:08:59.495
Everything that I do now has come from the 250 lessons.
169
00:08:59.895 --> 00:09:03.757
Every single thing that I've learned has come from the 250 episodes I've recorded.
170
00:09:03.817 --> 00:09:04.097
Because...
171
00:09:04.617 --> 00:09:06.699
They were the things that I needed at that point in time.
172
00:09:07.059 --> 00:09:11.042
Whether it's mindset, practical, business, logic, fitness, health, whatever.
173
00:09:11.442 --> 00:09:12.783
That was what I needed at the point in time.
174
00:09:12.863 --> 00:09:14.064
And that's what I'm utilizing now.
175
00:09:14.164 --> 00:09:15.264
And that's what I'm even doing now.
176
00:09:15.625 --> 00:09:18.026
Interviews I have now are often solving my own problems.
177
00:09:18.046 --> 00:09:19.467
Because the problems for me are not unique.
178
00:09:19.487 --> 00:09:20.268
They're for everybody else.
179
00:09:20.768 --> 00:09:22.129
But I just think it's an interesting observation.
180
00:09:22.169 --> 00:09:22.429
Because...
181
00:09:23.230 --> 00:09:30.692
when I had made all those massive mess ups, yeah, I wasn't journaling the mistakes and all this kind of stuff, but it's at a subconscious level I was learning what was wrong.
182
00:09:31.352 --> 00:09:39.754
So that if you think about it, with kickoff sessions, which became Vogue's a company, when people come to interact, they have the social proof, they know what's happening.
183
00:09:40.334 --> 00:09:43.775
There's the trust, there's the authority, there's the influence.
184
00:09:44.055 --> 00:09:46.215
Everything that I had lacked was there.
185
00:09:46.295 --> 00:09:46.856
It was primed.
186
00:09:47.356 --> 00:09:50.796
So all I had to do was just had conversations with people and said, this is what we do.
187
00:09:51.297 --> 00:09:51.997
This is how we do it.
188
00:09:52.277 --> 00:09:52.897
And it was just like,
189
00:09:53.537 --> 00:10:14.721
it was just so natural so natural so easy even to this day when we get on calls to people like any case study you need is just to start with me that's always the best case study right so all the gaps that i had in my youth trying to figure it out have all kind of compounded to this point in time which is when things come much more organically and naturally
190
00:10:14.861 --> 00:10:15.742
Thanks for tuning in.
191
00:10:15.843 --> 00:10:20.249
If you found this valuable, don't forget to hit that subscribe button so you never miss an episode.
192
00:10:20.309 --> 00:10:25.838
And if you want to dive deeper into this conversation, check out the links in the description to watch the full episode.
193
00:10:25.998 --> 00:10:26.960
See you in the next one.
YouTube
Apple Podcasts
Spotify
Overcast
Castro
PocketCasts
Amazon Music
Deezer
TuneIn
Podcast Addict
RadioPublic
iHeartRadio
RSS Feed